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SERVING ELMHURST, VILLA PARK, LOMBARD + NAPERVILLE, ILLINOIS

THE PET LADY'S MISSION

Our promise to pet parents

To provide peace of mind to pet parents by caring for their pets as if they were our own through our reliable, caring, patient and professional team of pet care providers. 

At The Pet Lady, we are driven by a deep passion for animals and a commitment to exceptional care. Our vision is to ensure every pet receives the highest level of care and attention, while setting a standard of excellence within the pet care industry.

Lauren holding a dog while standing next to a man
The Pet Lady logo of a dog holding a leash

Hi, I'm Lauren!

THE PET LADY

I became the proud owner of this business in 2015, following in my aunt Elizabeth’s footsteps. Before that, I spent years as a dedicated pet sitter with our team, where I fell in love with the industry and gained invaluable hands-on experience caring for your beloved family members.
 

Pictured with me is my Beagle/Boston mix, Lola. At home, I have two spirited Calico sisters: Regina Phalange and Phoebe Buffay. As a certified professional pet sitter and member of Pet Sitters International and the National Association of Professional Pet Sitters, I’m committed to providing expert care. I’m also certified in pet first aid and CPR, ensuring your pets are always in safe, capable hands.
 

I can’t wait to get to know you and your pet!

Lauren petting a black dog
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Our philosophy

PATIENT

Every pet is one-of-a-kind, and we take the time to understand their needs at their own pace.

PEACE OF MIND

You can rest easy knowing your pet is in the trustworthy hands of experienced pet care pros.

CARING

We treat every pet as if they were our own, with oodles of love, attention, care and nose-boops.

RELIABLE

We’re honored to be the extra family member you can count on, even at a moment’s notice.

PROFESSIONAL

Our team is trained, certified and committed to the highest standards of pet care at every visit.

Meet The Pet Lady crew

Lola, a small black dog
The Pet Lady dog holding a leash logo next to trees

Woof, I’m Lola!

CHIEF DOG OFFICER

Lola joined the team in 2024 after finding her furever home with Lauren and her husband, Kyle. She enjoys being in charge and keeps the day-to-day dog operations running smoothly. She is also the first to line up to taste-test any food or treats. Quality control is serious business!

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“Great care and so easy!”

We have been using The Pet Lady to care for our older dog who gets too stressed when boarding. The care our pup gets is top-notch and I love the pictures and updates each visit. The app makes scheduling so easy. We highly recommend The Pet Lady team!

JENN T. & TRAVIS

A white dog laying on the floor on top of a rug

How we can help

The Pet Lady logo with a hamster, dog holding a leash, and a cat

OUR SERVICES

Discover how our services can provide your furry family members with the care they deserve — and give you peace of mind.

NEW CLIENTS

Ready to join The Pet Lady family? Start here to get all the details on how to become a client, including helpful FAQs.

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