The Pet Lady, Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thepetladyltd.com. Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, mailing address, and any other information you provide when contacting us or signing up for services.
-
Automatically Collected Information: IP address, browser type, device information, and website usage details through cookies and analytics tools.
-
Biometric Data (if applicable): If we collect biometric data (e.g., facial recognition, fingerprint scans), we will do so in compliance with the Illinois Biometric Information Privacy Act (BIPA). We will obtain written consent before collecting biometric data and will securely store and destroy such data as required by law.
​
How We Use Your Information
We use the information collected to:
-
Provide and improve our website and services.
-
Communicate with you regarding updates, promotions, or inquiries.
-
Analyze website traffic and user behavior.
-
Comply with legal obligations and protect our rights.
​
How We Share Your Information
We do not sell your personal information. However, we may share information with:
-
Service Providers: Third parties that help us operate and maintain our website.
-
Legal Compliance: If required by law, such as responding to subpoenas or protecting against fraudulent activity.
-
Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be part of the transaction.
​
Your Rights and Choices
If you are a resident of Illinois or other U.S. states with privacy laws (e.g., California under the CCPA), you may have the following rights:
-
Access & Correction: Request access to or correction of your personal data.
-
Deletion: Request deletion of your data, subject to legal obligations.
-
Opt-Out of Data Collection: Manage cookie settings or opt out of certain data collection.
-
Biometric Data Rights (if applicable): Request deletion of biometric information in compliance with BIPA.
To exercise these rights, contact us at info@thepetladyltd.com.
​
Data Security
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal data from children.
​
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with the revised "Effective Date."
​
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Pet Lady, Ltd.
info@thepetladyltd.com
PO Box 1242 Elmhurst, IL 60126
847.802.9538